Spectrum

Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
Tom Puckett
February 14, 2020 - 1:55 pm
Assemblyman Sean Ryan asks Spectrum to make refunds for customers easier.
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USA Today Photo
Mike Baggerman
December 18, 2019 - 3:00 am
BUFFALO, N.Y. (WBEN) - Greenlight Networks' plan to add another internet option for City of Buffalo residents is something that city residents have longed for after criticisms of Spectrum Internet's speed and rising costs over the years. But rural communities will continue their wait for high-speed...
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Downtown Buffalo. October 9, 2018 (WBEN Photo/Mike Baggerman)
Mike Baggerman
December 17, 2019 - 8:53 am
BUFFALO, N.Y. (WBEN) - The City of Buffalo could have a new internet service provider thanks to a $100 million investment by the former owner of the Buffalo Sabres, Tom Golisano. Greenlight Networks, a Rochester-based internet company, is on the fast-track to coming to Buffalo. It will be the...
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Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
July 11, 2019 - 5:38 pm
ALBANY, N.Y. (AP) - New York regulators have approved a settlement with Charter Communications resolving a dispute over rural broadband. The state's Public Service Commission endorsed the deal Thursday. Under the terms, Charter must follow through on promises to provide broadband to 145,000 upstate...
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Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
Tom Puckett
March 19, 2019 - 5:21 pm
Buffalo, NY (WBEN) State Attorney General Tish James announced Spectrum (formerly Time Warner Cable) has started to issue credits to New York consumers as required by Charter Communications, Inc.’s December 17, 2018 settlement agreement. The settlement agreement resulted from an action brought by...
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USA Today Photo
Mike Baggerman
January 02, 2019 - 1:00 pm
BUFFALO, N.Y. (WBEN) - Conflict between Spectrum and the City of Buffalo continues. Customers voiced their complaints over things like the digital conversion for all televisions that use cable and rising prices in the region. Additionally, Spectrum is still in a dispute with New York State over its...
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Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
(WBEN) - New York State Attorney General Barbara Underwood has announced a record $174.2 Million consumer fraud settlement with Charter/Spectrum cable for misleading customers on internet speeds. Under a deal that was reached this week, $62.5 Million of the settlement will go directly to customers...
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Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
Mike Baggerman
December 17, 2018 - 3:00 am
BUFFALO, N.Y. (WBEN) - Speed test company Ookla released a test that showed Buffalo has one of the worst broadband speeds in the country. Most of the City of Buffalo residents who have internet use Spectrum, who, according to the report, offer 65 megabytes per second download speeds compared to 17...
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Spectrum Office in Amherst. May 2018 (WBEN Photo/Mike Baggerman)
Tom Puckett
June 14, 2018 - 4:08 pm
Buffalo, NY (WBEN) The Public Service Commission fined Charter Communications $2 million after it says Spectrum's parent company failed to meet its obligations to expand its cable network, which provides high speed broadband, cable and telephone services, in the time allotted. The commission also...
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Tom Puckett
May 18, 2018 - 4:00 am
Buffalo, NY (WBEN) As Spectrum makes its move to full digital service and charging customers a digital box rental fee for each set, some customers are ready to do away with some TVs. But state and city laws are making getting rid of TVs a challenge. In 2012, New York State made it illegal for...
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