Service outages

Pamela Zuzak, 70, reflects on her experiences of being stranded in the dark during the power blackouts at the Villas at Hamilton housing complex for low income seniors Wednesday, Oct. 30, 2019, in Novato, Calif. Pacific Gas & Electric officials said they understood the hardships caused by the blackouts but insisted they were necessary. (AP Photo/Eric Risberg)
October 31, 2019 - 10:58 am
NOVATO, Calif. (AP) — One woman in her 80s tripped over another resident who had fallen on the landing in a steep stairwell. Others got disoriented, even in their own apartments, and cried out for help. At least 20 seniors with wheelchairs and walkers were essentially trapped, in the dark, in a low...
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A firefighter sprays water as flames from the Hillside fire consume a residence in San Bernardino, Calif., on Thursday, Oct. 31, 2019. The blaze, which ignited during red flag fire danger warnings, destroyed multiple residences. (AP Photo/Noah Berger)
October 31, 2019 - 10:37 am
SIMI VALLEY, Calif. (AP) — Strong winds fanned new fires in Southern California on Thursday, burning homes and forcing residents to flee in a repeat of a frightening scenario already faced by tens of thousands across the state. The latest blazes erupted in the heavily populated inland region east...
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Pamela Zuzak, 70, reflects on her experiences of being stranded in the dark during the power blackouts at the Villas at Hamilton housing complex for low income seniors Wednesday, Oct. 30, 2019, in Novato, Calif. Pacific Gas & Electric officials said they understood the hardships caused by the blackouts but insisted they were necessary. (AP Photo/Eric Risberg)
October 31, 2019 - 9:16 am
NOVATO, Calif. (AP) — One woman in her 80s tripped over another resident who had fallen on the landing in a steep stairwell. Others got turned around, even in their own apartments, and cried out for help. At least 20 seniors with wheelchairs and walkers were essentially trapped, in the dark, in a...
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Pamela Zuzak, 70, reflects on her experiences of being stranded in the dark during the power blackouts at the Villas at Hamilton housing complex for low income seniors Wednesday, Oct. 30, 2019, in Novato, Calif. Pacific Gas & Electric officials said they understood the hardships caused by the blackouts but insisted they were necessary. (AP Photo/Eric Risberg)
October 31, 2019 - 2:55 am
NOVATO, Calif. (AP) — One woman in her 80s tripped over another resident who had fallen on the landing in a steep stairwell. Others got turned around, even in their own apartments, and cried out for help. At least 20 seniors with wheelchairs and walkers were essentially trapped, in the dark, in a...
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Firefighter Josh Petrell monitors the Kincade Fire burning near Healdsburg, Calif., on Tuesday, Oct. 29, 2019. The overall weather picture in northern areas is improving as powerful, dry winds bring extreme fire weather to Southern California. (AP Photo/Noah Berger)
October 30, 2019 - 8:23 pm
SAN FRANCISCO (AP) — As Pacific Gas & Electric deliberately shut off power to homes and businesses to prevent wildfires, it has failed to communicate with California officials, given conflicting accounts about when the lights would go out and advised people to get information "the old-fashioned...
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A helicopter prepares to drop water while battling the Kincade Fire near Healdsburg, Calif., on Tuesday, Oct. 29, 2019. Millions of people have been without power for days as fire crews race to contain two major wind-whipped blazes that have destroyed dozens of homes at both ends of the state: in Sonoma County wine country and in the hills of Los Angeles. (AP Photo/Noah Berger)
October 30, 2019 - 6:58 pm
SAN FRANCISCO (AP) — As Pacific Gas & Electric deliberately shut off power to homes and businesses to prevent wildfires, it has failed to communicate with California officials, given conflicting accounts about when the lights would go out and advised people to get information "the old-fashioned...
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Smoke from wildfires burning in the region fills the air in Simi Valley, Calif., Wednesday, Oct. 30, 2019. A brush fire broke out just before dawn in the Simi Valley area north of Los Angeles. (AP Photo/Christian Monterrosa)
October 30, 2019 - 2:26 pm
SIMI VALLEY, Calif. (AP) — A new wildfire erupted Wednesday in wind-whipped Southern California, forcing the evacuation of the Ronald Reagan Presidential Library and nearby homes, as both ends of the state struggled with blazes, dangerously gusty weather and deliberate blackouts. Driven by powerful...
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A firefighter battling the Kincade fire extinguishes a hot spot as strong winds send embers flying in Calistoga, Calif., on Tuesday, Oct. 29, 2019. Millions of people have been without power for days as fire crews raced to contain two major wind-whipped blazes that have destroyed dozens of homes at both ends of the state: in Sonoma County wine country and in the hills of Los Angeles. (AP Photo/Noah Berger)
October 30, 2019 - 10:15 am
LOS ANGELES (AP) — A new large wildfire broke out Wednesday in Southern California amid gusty winds, forcing the evacuation of the Ronald Regain Presidential Library and nearby homes. The brush fire started just before dawn in the Simi Valley area north of Los Angeles, Ventura County officials said...
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A firefighter battling the Kincade fire extinguishes a hot spot as strong winds send embers flying in Calistoga, Calif., on Tuesday, Oct. 29, 2019. Millions of people have been without power for days as fire crews raced to contain two major wind-whipped blazes that have destroyed dozens of homes at both ends of the state: in Sonoma County wine country and in the hills of Los Angeles. (AP Photo/Noah Berger)
October 30, 2019 - 9:31 am
SAN RAFAEL, Calif. (AP) — Californians on Wednesday found themselves facing winds, wildfires and darkness from yet another power outage that hit more than 1 million people. Frustration and anger mounted across Northern California as Pacific Gas & Electric Co., the state's largest utility, began...
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A firefighter battling the Kincade fire extinguishes a hot spot as strong winds send embers flying in Calistoga, Calif., on Tuesday, Oct. 29, 2019. Millions of people have been without power for days as fire crews raced to contain two major wind-whipped blazes that have destroyed dozens of homes at both ends of the state: in Sonoma County wine country and in the hills of Los Angeles. (AP Photo/Noah Berger)
October 30, 2019 - 8:19 am
SAN RAFAEL, Calif. (AP) — Californians on Wednesday found themselves facing winds, wildfires and darkness from yet another power outage that hit more than 1 million people. Frustration and anger mounted across Northern California as Pacific Gas & Electric, the state's largest utility, began its...
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