Cuomo Signs Bill to Help Limit Unwanted Telemarketing Calls

"I think it's a good step in the right direction."

Brendan Keany
December 02, 2019 - 1:24 pm

NEW YORK (WBEN) - On Monday, Governor Andrew Cuomo signed the Nuisance Call Act, which will essentially close a loophole in the Do Not Call Registry Law, and that loophole allowed telemarketers to call numbers on the list.

"This loophole is a license to annoy New Yorkers that telemarketers have taken advantage of for far too long," said Cuomo in a statement. "With these new protections, we can help ensure New Yorkers receive fewer unwanted calls and their privacy is protected once and for all."

State Senator Chris Jacobs is a part of the Consumer Protections Committee, and he supports the measure.

"I think it's a good step in the right direction as we continue to battle against unwanted calls all the time..." he said.

Jacobs added that much of the complaining regarding annoying phone calls deals mostly with robocalls, but this legislation is more about live calling.

"This would focus on live calls - most of the laws that we talk about are the robocalls - but what this would do would really require that a live caller tell the person they're calling that they can opt out of the call...that they have the right to say 'I don't want this call,'" he explained. "At that point in time, the caller has to cease and terminate the call."

Listen to Jacobs' full comments below:

While the Better Business Bureau doesn't comment on legislation, Melanie McGovern provided some tips for consumers to protect themselves, and she even warned of a scam they're receiving more and more calls about - neighbor spoofing.

"If you don't recognize the number, let it go to voicemail - any legitimate call will leave you a message," said McGovern. "A lot of people will report to our scam tracker that they got a call from a 716 number or a 585 number - they thought it was local, and it turned out to be a telemarketer or a scam call - so again, that's called neighbor spoofing. Because of the technology nowadays, people can just take any phone number and pop it in to a caller ID."

Listen to more of her tips below:

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